Privacy Policy

1. Introduction

Zion App ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our church management platform.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Account credentials
• Church or organization affiliation
• Profile information

Children's Information

For Kids Ministry services, with parental/guardian consent, we collect:

• Child's name and date of birth
• Allergies and medical conditions
• Special needs or accommodations
• Guardian contact information
• Check-in and check-out records

Automatically Collected Information

• Device information and browser type
• IP address and location data
• Usage patterns and preferences
• Cookies and similar technologies

3. How We Use Your Information

We use collected information to:

• Provide and maintain our Service
• Process Kids Ministry check-ins and check-outs
• Send notifications about your children (check-in confirmations, incidents)
• Communicate important updates and announcements
• Respond to your requests and support inquiries
• Improve our Service and develop new features
• Ensure the safety and security of children in our care

4. SMS Communications

If you opt in to receive SMS notifications, we will send text messages for:

• Check-in confirmations with security codes
• Check-out confirmations
• Incident reports and alerts
• Important ministry updates

5. Information Sharing

We do not sell your personal information. We may share information with:

• Your Church: Church administrators have access to member and children data within their organization
• Service Providers: Third-party services that help us operate (email, SMS, hosting)
• Legal Requirements: When required by law or to protect rights and safety

6. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments
• Guardian code verification for child pickup
• Multi-tenant data isolation

7. Children's Privacy (COPPA)

We comply with the Children's Online Privacy Protection Act (COPPA):

• We collect children's information only with verifiable parental consent
• Parents can review, update, or delete their child's information
• We collect only information necessary for Kids Ministry services
• We do not condition participation on providing unnecessary information
• Children's information is kept confidential and secure

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Opt out of SMS notifications
• Request a copy of your data

To exercise these rights, contact your church administrator or email us at support@zionapp.org.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Check-in records are retained for safety and compliance purposes. You may request deletion of your data at any time.

10. Third-Party Services

We use the following third-party services:

• Twilio: SMS notifications
• Resend: Email notifications
• DigitalOcean: Cloud hosting

These providers have their own privacy policies and security measures.

11. Cookies

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze usage patterns
• Improve our Service

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@zionapp.org